Return Policy | Koded Signature
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Return Policy

We guarantee to refund or exchange on any item you aren't 100% happy with when you return it to us in an unused and saleable condition. You can return your order through post. Kindly contact kodedgroup@yahoo.com for forwarding address details. Please post any returns to us within 14 days of receipt, using a carrier who can give you a tracking number as, until the parcel reaches us, it is your full responsibility.



Returns are usually processed within a few days of us receiving the goods back. This is subject to take longer, about a week, especially during festive seasons. 

 

All refunds would be processed and funded back to the same method of payment i.e. bank cards or PayPal. Please allow up to a week for refunds to show on your account due to processes from your bank or card issuer.


Thank you for patronizing Koded Signature.